Aftermarket Operations & Profitability.
Converting Technical Expertise into Sustainable Profit.
Navigating Operational pressure to secure Margin.
For independent garages, service centers, and auto workshops, the daily mandate is challenging delivering technical excellence and customer service while simultaneously ensuring healthy, predictable profitability.
Workshop Owners and Managers face systemic issues that erode margin and restrict growth potential:
The Hourly Rate Myth
The posted labor rate often masks underlying inefficiencies. The core challenge lies in the mastery of billable technical time and process management, directly constraining revenue realization.
Cash Flow Constraint
Extended payment cycles, disputes with major accounts or insurance providers, and the burden of accounts receivable put treasury and cash flow under continuous strain, turning performed labor into dormant capital.
Operational Drag
Disorganized inventory, inefficient in-shop workflows, and a lack of standardized tasks lead to persistent bottlenecks and suboptimal productivity levels.
The Profit Strategy Deficit
Many workshops lack a refined focus on Profit per Customer (PPC), concentrating on volume rather than optimized margin generated across all services (parts, labor, and add-ons).
At Mon Guide du Maintenancier, we assert that technical expertise of garages must be rewarded with top-tier financial and operational performance.
Leveraging our deep knowledge of the maintenance sector and our managerial insight, our mission is to provide you with the necessary tools, processes, and partnership to optimize every step of your operation: from vehicle reception to final cash collection.
We help you transition from a model where you work hard, to a model where your work smart to maximize your profit and achieve sustainable growth.
MGM Operational Excellence & Partner Program
Our program is engineered for garages and workshops that aspire to operational excellence and sustainable, profitable growth. We transform traditional workshops into strategic entities, optimizing their profitability and strengthening their market position. By joining our exclusive ecosystem of certified partners, you gain access to the data, streamlined processes, and network required for breakthrough performance.
The Path to Excellence: 3 phases for Strategic Partnership
1 - Operational Audit & Performance Assessment
This foundational phase is the entry point for all new partners, designed to establish a verified baseline of performance:
For Established Workshops: we conduct a comprehensive operational audit to rigorously evaluate adherence to industry best practices. Our Analysis focuses on operations management, technician performance, repair processes, and data utilization to identify key growth levers and immediate inefficiencies.
For New Entities: we provide strategic guidance and intensive support over an initial period (minimum 06 months). Our team guides you in establishing robust foundations, from setting up key workflows to adopting cutting-edge management tools, ensuring you meet our standards for operational excellence
2- Certification, Tiered Partnership and Integration
Upon successful completion of the audit or guidance phase, you earn your MGM Partner Certification. This certification is a recognized seal of quality and performance, integrating you into an exclusive network of elite workshops.
Tiered Certification Program: You progress through distinct performance tiers. Each level mandates higher operational criteria and grants access to incrementally valuable benefits, incentivizing continuous improvement and profit growth.
3- Ongoing Partnership, Growth, and Exclusive Benefits
The partnership program is designed for long)term transformation and continuous growth, ensuring sustained competitive advantage. Our partners gain privileged access to:
Institutional & Corporate Project Access: we directly connect you with the banks, microfinance institutions, and insurance companies within our network, unlocking new revenue streams and a stable institutional client base.
Real-Time Performance Steering: We deploy a user-friendly, data driven Performance Dashboard to enable real-time tracking of critical KPIs such as customer satisfaction, repair cycle time, and profitability per work order.
Continuous Optimization & Supply Chain Integration: we permanently monitor your performance and provide valuable data on parts and processes. Furthermore , we negotiate with parts suppliers to secure preferential pricing, embedding crucial cost savings directly into your operation.
Sustainable Commitment & Compliance: we support you in managing your environmental impact and ensure your operations are compliant and sustainable, meeting CSR demands of major clients.
Schedule your session with our English-spoken experts to secure your MGM Certification and unlock exclusive growth opportunities
Programmer une session avec nos experts francophones pour obtenir votre certification MGM et débloquer des opportunités de croissance exclusives.